Announcing our $38M Series A led by Andreessen Horowitz

Today, we're announcing a $38M Series A led by Andreessen Horowitz, with continued support from Khosla Ventures, PearVC, and a number of other investors and operators who we deeply respect. I wanted to take this opportunity to reflect on what we're building towards.

The AI workforce

The AI workforce is being built in two halves.

• Software engineering led the way: Coding tools started as assistants helping engineers move faster. But the industry quickly realized that 40% of tickets should never hit an engineer at all. They shifted to autopilot, and quickly unlocked orders of magnitude more value.

• The rest of the business is lagging: Operators are getting tools as well. Yet these tools are all still assistants — helpful to organize emails or list to-dos, but impacting very little of what an operator actually does. It turns out 40% of tasks (at least) should never hit an operator either. Yet your best people are still spending hours every day clicking buttons.

Convey is building autopilot for the operator: AI teammates that own genuine outcomes to run the rest of your business, whether it's ingesting a constant stream of orders, reconciling endless invoices, preparing thousands of customer reports, or whatever else powers your day-to-day.

The Convey blueprint

It turns out that although AI is a critical ingredient to put core processes on autopilot, it is not sufficient on its own. In an enterprise setting, off-the-shelf AI defaults to adoption without ROI.

Convey embeds AI into a broader blueprint, one that draws a clear line between an organization's top-level objectives and the intelligence that is powering them. We've found that a holistic approach is essential for game-changing impact.

1. 1. Define the Outcomes.
   With off-the-shelf AI, the default answer is adoption. You peanut-butter chatbots across the org and hope that if enough people are using them, impact will emerge. Instead, you end up with a million-dollar token bill and impact that is murky at best. Our platform helps you go much deeper. We work with leaders to prioritize 1-2 outcomes at a time, and tie those outcomes to high-confidence inputs. Our product then embeds those goals into your AI teammates' core responsibilities, and helps orchestrate consistent, measurable progress. Leaders can connect the dots to see not only that AI is being used, but that it's being used to solve the company's most important problems.

2. 2. Architect the Workforce.
   AI is interesting in that you can get 10% incremental leverage or 1000% depending on how you set it up. For example, impact compounds much faster when an agent is shared — for each skill learned or bit of business context communicated, the whole team benefits. Yet the default is for agents to be personal assistants, private to each individual. Convey doesn't just give you AI and walk away, we get you Agent-Ready — architecting your AI workforce to enable multiplayer, and connecting to the most important systems where critical work actually gets done in exactly the right way.

3. 3. Fully Delegate the Process.
   Most AI tools are built for one-off, supervised tasks. There is a big difference between an AI that helps you draft an email while you watch and a teammate you rely on to ingest orders all night. Convey gives you a true AI teammate. Subject matter experts onboard it onto processes just like they would a human — share screen, talk back and forth, answer follow-up questions. Interact with it in Slack, Teams, email, and wherever else work gets done. It accumulates real, ongoing responsibilities, and executes on them consistently and reliably to take them fully off your plate, even across thousands of hours of unmonitored work.

All three elements of this blueprint are necessary — exclude #1 and you have a magic product with no plan for ROI, exclude #2 or #3 to relegate AI to peripheral productivity.

Changing how companies operate

Our customers' early results speak for themselves — we're already working with forward-looking businesses like NBC Universal, Samsara, Unity, Faire, TelevisaUnivision, and many more.

Savoya has increased EBITDA by 40% YoY and is on track to save 10,000 hours in 2026. That's time that they plan to reinvest into accelerating their product roadmap to continue to uplevel their customer experience.

At a large streaming service, the operations team delegated custom reporting and critical ad ops workflows to AI teammates, saving 23,000 hours per year. Account managers are spending that reclaimed time upselling customers.

At Ewing Outdoor Supply, 5-6 employees have been able to shift their attention away from manually processing thousands of invoices a week. As a result, branch managers can spend more time advising customers on their next upcoming project.

“Our sales team is spending significantly more time with our clients building relationships, talking strategy, and closing deals instead of chasing data across dashboards.”

Across our customer base, non-technical users onboard their first end-to-end digital teammate in about three hours, and customers are achieving org-changing outcomes in a matter of weeks.

Spend all your cycles thinking about customers

These examples share a common thread. Time and time again, teams are taking bandwidth formerly spent turning the wheels of the business and redirecting it towards building deeper relationships and unlocking more value for their customers.

This is the massive, foundational impact we believe we can create. Companies built on an infrastructure of AI teammates, fully accessible to any employee, fully offloading critical work. Your best operators are just needed for key decisions. The rest of their time, they spend creating differentiated value with customers.

If your team can work with a person, they can work with Convey. And in doing so, they will finally get back to the customer work that actually moves your business forward. This Series A is a step towards that goal.